Be aware.
Look out for
one another.

Report emergencies to 911.

A security or board report does not replace a police report. Do not delay an emergency call while trying to reach a gate, community office, neighbor, or board member. This website does not receive incident reports.

Describe specific behavior: what happened, where, when, and which direction a person or vehicle went. Report what you observed, distinguishing facts from guesses. Someone’s appearance or unfamiliarity alone does not establish wrongdoing.

Everyday habits at home and around the Village.

These are practical precautions, not guarantees of safety. Follow your association’s and the facility operator’s applicable procedures.

Scams can arrive by phone, text, email, or at the door.

Be cautious when someone creates urgency, demands secrecy, asks for account access, or insists on an unusual payment. Independently contact the organization or family member through a number you already trust.

The FTC warns that a demand to pay a bill or supposed emergency with gift-card numbers is a scam signal. Unsolicited “tech support” requests for remote computer access are another reason to stop and verify.

If you shared money or financial details, contact your bank or payment provider promptly. Preserve messages and receipts, ask PBSO how to report the incident, and use the appropriate fraud-reporting service.

Ask for help without embarrassment. Scammers use pressure and convincing stories. Reporting can help you respond and warn others about the method used.

Notice, report, and avoid confrontation.

If something concerns you, move to a safe place and contact the appropriate service. Do not follow, confront, detain, or attempt to investigate a person yourself.

Preserve relevant messages, receipts, or existing camera footage. Take notes or photographs only when safe and without delaying a call for help. Share evidence with the appropriate authorities rather than publish accusations about neighbors.

When circulating a community warning, focus on verified facts and a useful precaution. An arrest, rumor, or social-media post does not establish guilt or prove a community crime trend.

Ask about prevention resources and volunteer programs.

PBSO’s Citizen Observer Patrol (COP) is a volunteer program. Ask PBSO Volunteer Services about current opportunities, eligibility, and training; do not assume an informal resident patrol has the same role or authorization.

UCO publishes Security Committee and community meeting information. Check its current calendar for opportunities to raise recurring concerns and learn about service coordination.

Seniors vs. Crime is another resource to explore for consumer-related concerns. Confirm its scope and local assistance directly; it is not emergency dispatch.

Make reporting easy and follow up on conditions.

Associations can post verified emergency and non-emergency contacts, give new residents clear gate-access guidance, and arrange repair of lighting or locks within their responsibility.

For recurring concerns, keep a dated record of reports and actions. Seek guidance from PBSO and qualified professionals when considering a prevention program, camera project, or security arrangement.

Share useful information. Respect privacy. Follow through.