Your association
Your condominium association handles its building and association affairs. Its board makes decisions; a property manager carries out assigned work under the management arrangement.
Condominium living →Community organizations · Resident service guide
Who manages what?
Who manages what?
Find the right
starting point.
Century Village is one community with several organizations serving different needs. Knowing which office to contact makes questions easier to resolve.
Century Village · West Palm BeachThe right question. The right
people.
Decorative illustration
Three important starting points.
UCO
United Civic Organization addresses community interests and services, including gate passes, barcodes, transportation information, and community coordination.
UCO website →WPRF
West Palm Recreational Facilities manages recreation facilities and services, including classes, theater, pools, and resident IDs.
WPRF guide →Some matters involve more than one organization or an outside contractor. This guide identifies where to start, rather than assigning every legal or contractual responsibility.
Resident service directory.
| Question or concern | Start here | Next step |
|---|---|---|
| Building maintenance, association rules, assessments | Your association / property manager | Use the building’s published contact and emergency procedure. |
| Unit leak or damage affecting the building | Your association / property manager | Report promptly; coordinate qualified repair help and your insurer. |
| Sale, rental, or occupancy application | Your association first | UCO publishes forms and performs its part after association processing; confirm all applicable steps. |
| Gate pass or vehicle barcode | UCO | Use UCO’s current service guidance. |
| Village bus schedules and service feedback | UCO | Check its official schedules and transportation feedback process. |
| Clubhouse, Hastings, pools, classes, theater | WPRF | Ask recreation staff about access, activity arrangements, and facility concerns. |
| Resident recreation ID or guest credential | WPRF | Confirm requirements with the Main Clubhouse ID Office. |
| Cable or internet fault or bill | Breezeline first | For unresolved issues, use UCO’s published assistance process. |
| Local dumpster overflow or improper dumping | Your association / property manager first | Provide the collection location; UCO can help with wider service coordination. |
| Village roads or common-area landscaping concern | UCO for community areas | For association property, contact the association. Identify the precise location. |
| In-unit service or appliance repair | Owner / landlord and qualified provider | Coordinate with the association where building systems or approvals are involved. |
| Electric utility account or outage | FPL | Use the utility’s official account or outage channel. |
| Immediate police, fire, or medical emergency | 911 | Do not wait for a community office or board member. |
| Board education and association-improvement resources | Board Synergy | An education resource; it does not manage or authorize work for your association. |
Location matters. A road, light, landscape area, or pipe may be part of association property or a wider community system. Give the exact location and ask the office to confirm the responsible party rather than guess.
Understand the handoff.
For example, WPRF issues recreation IDs, while UCO asks residents to present their CV ID for vehicle-barcode service. Needing the card at UCO does not make UCO the office that issues it.
Make a clear request and keep a record.
- Identify the place. Give the association, building, unit, or exact shared-area location.
- Explain what happened. State the problem, when it began, and whether there is immediate danger.
- Ask for the next step. Confirm who handles it, any reference number, and the expected follow-up.
- Record the response. Keep dates, names, photos when safe, and relevant correspondence.
If the first office is not responsible, ask for the appropriate contact. A report to a neighbor or an informal conversation may not reach the person assigned to act.
For an immediate emergency, call 911. This website and community administrative offices are not emergency dispatch services.
Keep the key links handy.
Gate passes →Start with
UCO.Recreation IDs →Start
with WPRF.Transportation →Village
schedules and other options.Water leaks
→Reporting and safe first steps.Cable & broadband →Provider help and community
assistance.Subdivisions &
associations →Know the association behind the address.
Clear roles make community life easier.
Prepared October 13, 2026 for Century Village West Palm Beach using UCO’s published service guidance and the community guides linked above. This independent c-village.com directory suggests starting contacts. Property boundaries, governing documents, service contracts, and current procedures determine responsibility for a particular matter.